Question

I am trying to migrate my SharePoint 2013 site to Office 365. After providing valid credentials on both sides, when i select the site and press Next button, i face the below error. Unfortunately, there is not much details on this error.

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Sorry, you can’t create this site. Please enter a different Sharepoint Online site URL or contact your administrator.

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I tried different names but each time i get the same error.

Please advise.

Was it helpful?

Solution

You could check if the SharePoint online site you enter exists.

We should enter the existing the SharePoint online site in the SharePoint migration tool.

Updated:

You check if the first sign-in account has the permission on the SharePoint online site.

OTHER TIPS

Things to keep in mind before migration

1- Check for your old SharePoint site or site collection features, customization's any third party solutions if installed in your SharePoint sites.

2- check the account has permission on SharePoint online and use same account

3- Make sure you use the right migration tool for migrating and this varies based on your SharePoint design structure and topology

4- Usually bringing changes in SharePoint online specially site collection level will take some time you should check after few minutes or more

5- Check the logs generated and fix the bugs which prevents migration

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