Question

In my site I am using three types of payment method.

  1. Paypal express checkout
  2. Payments pro
  3. COD

After enabling the payments pro. The Paypal express checkout Configure button automatically gets disabled. Refer screenshot.

enter image description here

I don't know what is the problem, As because of this issue the paypal transaction is not being done, which occurs in my live magento2.1.7 site.

Any help would be appreciated

Was it helpful?

Solution

One of the cause/reason which mentioned in the documentation is,

You can have two PayPal solutions active at the same time: Express Checkout, plus an All-In-One solution. If you enable a different solution, the one used previously is automatically deactivated.

Reference: https://docs.magento.com/m2/ce/user_guide/payment/paypal-express-checkout.html

I hope this will help.

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