How to export media files from Magento Cloud to local machine?

Question

Is there a way export media files from Magento Cloud to local machine ? I have setup and magento 2 cloud website but I don't get the product images and other media files.

Answer 1

Magento devdoc suggests to use rsync to move media files. https://devdocs.magento.com/guides/v2.3/cloud/live/stage-prod-migrate.html

To migrate static files from your local machine:

Use the rsync command to copy the pub/media directory from your local Magento server to staging or production:

rsync -azvP local_machine/pub/media/ <environment_ssh_link@ssh.region.magento.cloud>:pub/media/

In your case, reverse the rsync source & destination of above command.

Answer 2

You can use magento cloud cli

cli setup : https://devdocs.magento.com/cloud/reference/cli-ref-topic.html

Usage:
 magento-cloud scp [-r|--recursive] [-p|--project PROJECT] [--host HOST] [-e|--environment ENVIRONMENT] [-A|--app APP] [--worker WORKER] [-i|--identity-file IDENTITY-FILE] [--] [<files>]...

Arguments:
  files                              Files to copy. Use the remote: prefix to define remote locations.

Options:
  -r, --recursive                    Recursively copy entire directories
  -p, --project=PROJECT              The project ID or URL
      --host=HOST                    The project's API hostname
  -e, --environment=ENVIRONMENT      The environment ID
  -A, --app=APP                      The remote application name
      --worker=WORKER                A worker name
  -i, --identity-file=IDENTITY-FILE  An SSH identity (private key) to use
  -h, --help                         Display this help message
  -q, --quiet                        Do not output any message
  -V, --version                      Display this application version
  -y, --yes                          Answer "yes" to any yes/no questions; disable interaction
  -n, --no                           Answer "no" to any yes/no questions; disable interaction
  -v|vv|vvv, --verbose               Increase the verbosity of messages

Examples:
 Copy local files a.txt and b.txt to remote mount var/files:
   magento-cloud scp a.txt b.txt remote:var/files

 Copy remote files c.txt to current directory:
   magento-cloud scp remote:c.txt .

 Copy subdirectory dump/ to remote mount var/files:
   magento-cloud scp -r dump remote:var/logs

 Copy files inside subdirectory dump/ to remote mount var/files:
   magento-cloud scp -r dump/* remote:var/logs