Magento cloud ssh denied for db:dump
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17-03-2021 - |
Question
I need to install an existing Magento Cloud project locally using cli but facing issues with database dump. Indeed here's the error I get :
Hello xxxxxxx (UUID: xxxxxxx), you successfully connected, but the service xxxxxxx doesn't exist or you do not have access to it
xxxxxxx@xxxxxxx.magento.cloud: Permission denied (publickey).
More details :
- cli logged in to magento-cloud with an account having access to the project
- cloud user is super admin on master environnment
- ssh key has been added with magento-cloud ssh-key:add
command
- I've been able to clone the project without any problem
- same error when trying to use magento-cloud ssh
If you have any ideas why ssh is working for git clone but not for direct connection or if you think about a workaround, I'm listening :)
[EDIT] I've seen on platform.sh doc that a redeployment is necessary to activate new ssh keys but it's not mentionned in magento cloud doc, what do you think about it ?
Solution
Finally, after trying a redeployment on master, SSH now works perfectly !
I'm going to try to add a note specifying a redeployment is needed to be able to use freshly added ssh keys.