Question

I'm using Magento2.3 Open Source. Here in the doc, you can see references to Store Credit in the Open Source version:

If the purchase was paid with store credit, mark the Refund to Store Credit checkbox to credit the amount to the customer account balance.

Was it helpful?

Solution

The documentation you are referencing is for credit memos, you'll see in that same doc the definition of a credit memo:

A credit memo is a document that shows the amount that is due the customer for a full or partial refund.

This is different than store credit which is only available in Magento Commerce edition, not open source

Update

I see the line you referenced now. I suspect that has just found its way into the the Open Source documentation erroneously. Store credit definitely isn't a feature of Magento Open Source.

Licensed under: CC-BY-SA with attribution
Not affiliated with magento.stackexchange
scroll top