Rolled back transaction has not been completed correctly while saving product

Question

We have been facing an issue while saving products & categories at the admin end we are getting Rolled back transaction has not been completed correctly. We are using Magento 2.3.1 EE

Can anyone help me with the steps to resolve this issue?

Answer 1

I have faced similar issue. When I review all the magento and server logs, I found an error which is caused by a product save after observer. Here, the product saved but the observer is trying to do a mysql transaction (which is not related to product) which is failing. So the magento is trying to roll back the transaction and failing. Trying removing all the after save observers and plugings are your first step of debugging.