Question

I changed shipping street address values 2 in the admin panel. Now I can't place order only for logged in users. It's working fine for not logged in user.

If I changed it into 3 lines of the street it's working fine.But not working for 2 lines.

for more details : https://github.com/magento/magento2/issues/13766

Kindly help me.

advance thanks

Was it helpful?

Solution

If an existing customer has 3 street address line when our customer configuration street line number 3, then we change the configuration and those customers getting this error. To delete the existing street address and add a new address.

OTHER TIPS

Better option is to convert 3 line street data to single line then update the config.

Hope this below query helps

To check

select entity_id, street, replace(street,'\n',',') as street_new from customer_address_entity;

To update

update customer_address_entity set street = replace(street,'\n',',');
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