Mac Catalina And Microsoft Teams Screen Sharing Permissions

Question

I recently updated my MacBook Air OS to Catalina V 10.15.1 and since have issues screen sharing via Teams.

1. When I try to share my screen I get an error prompting me to go to my "Security & Privacy settings"

2. Clicking on the "Security & Privacy settings" button opens "Settings > Security & Privacy > Screen Recording" - see below. I've given Teams access to "Screen Record" as with Chrome and QuickTime (no issues with these apps). I've restarted teams and the computer several times - same result.

Is there something I'm missing?

Answer 1

The fix for this can be simple as entering the command:

tccutil reset ScreenCapture com.microsoft.teams

This will reset the permissions for the Teams app. More details here: https://silviustroe.com/cant-share-screen-microsoft-teams-fix/

Answer 2

There is a strange workaround for this. Screen recording will work fine if you are in full screen mode.

The issue arises when you are in windowed mode or you have an external monitor connected.

Answer 3

I had the same issue, and I resolved it by giving PowerPoint screen recording access, too. My advice is to check which other Microsoft applications are in that list, and see whether or not they need access.

EDIT: After having another look at your screenshot: maybe you need to start PowerPoint before it appears in this list. Not sure about that.

Answer 4

I've also had this issue on macOS 10.15. I've found that if I attempt to share my screen in a scheduled meeting before or after the meeting is scheduled to begin/end I receive the We need permission to.... error.

However, during the scheduled time of the meeting it behaves normally. I also don't seem to have this issue when I'm joining an ad-hoc meeting (not scheduled within the calendar).