Question

I installed Rosetta Stone app, which is a popular language learning iOS app, on M1 MacBook Air and tried restoring the contents, but it showed there is no items to restore.

On iPhone and iPad, I can restore the contents, but for some reasons I couldn't on MacBook Air.

I use the same Apple ID and same Rosetta Stone login account.

So I wonder if the in-app purchases are not shared between iOS and Apple Silicon MacBooks, or if it depends on each app, or others.

Was it helpful?

Solution

Each app developer decides how they validate receipts and licenses. Microsoft Office 365 designed their licenses so macOS, iOS and iPadOS all share the same one license. Apple provides shared app storage so even if the developer doesn’t want to host their own license servers and validation logic, an app developer could easily design shared licensing model via Apple App Stores.

I don’t see Rosetta Stone saying clearly in support either way which they chose, but there’s no technical reason why they don’t honor one license on all versions of the app. They could easily expect you to pay as well and Apple doesn’t really weigh in which model a developer chooses.

I would open a support ticket with Apple (since you paid them presumably for the subscription) and with Rosetta Stone (since they publish both apps) to ask how it is intended to work. Once you know their intent you can then pursue support if your license isn’t working or know they just don’t intend this to work.

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