Ektron searches are not returning results

StackOverflow https://stackoverflow.com/questions/12608485

  •  04-07-2021
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Question

I am trying to query for documents matching a criteria using the Ektron CMS UI (Navigate to the Folder containing the documents and click on Action -> Search). Not getting any results for any criteria. The Documents are getting listed when I navigate the entire folder contents and that confirms they are present in the CMS though. The SearchConfigUI is executed successfully and the Indexing Service is up and running. Any thoughts on why the indexing is not getting propagated?

Was it helpful?

Solution

If you are on version 8.0, a recent Microsoft automatic update affected Microsoft Index Server, which is the search technology used for indexing and querying in version 8.0. Take a look at this thread: http://dev.ektron.com/forum.aspx?g=posts&t=40811

OTHER TIPS

When you use the Basic search under action search, it uses the search system. When you use the advanced search instead, it uses a database query. That may be a solution.

For troubleshooting index search, see http://documentation.ektron.com/cms400/v802/WebHelp/Navigating/Search/search_troubleshooting.htm

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