Question

I've created an Install shield 2009 installation which installs a number of files to C:\Program Files. When running on Windows 7 the installation works perfectly. However, when an uninstall is performed the files are removed from C:\Program Files BUT are not removed from the VirtualStore automatically. Is there a way to do this without having to delete the files manually?

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Solution

If the files are created by the installer than it should remove them, to see why they don't get removed I recommend creating a verbose log. If the files are created by the application, after the installation, then you will need to remove them manually.

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