I've never used Jasper result, but according to the documentation,
1) format
must be one of the JasperReportConstants,
then FORMAT_HTML
instead of HTML
2) You missed the contentDisposition
param, that specifies both the filename AND the type of disposition (default inline):
<param name="contentDisposition">inline; filename="yourFileName.html"</param>
or
<param name="contentDisposition">attachment; filename="yourFileName.html"</param>
Inline
means you want to open it in browser (if a plugin is found), Attachment
that you want to ask if download it or open it with a program from your computer.
I can't understand what documentName
param stand for, but you can try and update your question with the results ;)
Summarizing:
<action name="actionName" class="isa.presentation.jasper.MyClass">
<result name="success" type="jasper">
<param name="location">jasper/courriers/mutuelle.jasper</param>
<param name="dataSource">resultats</param>
<param name="format">FORMAT_HTML</param>
<param name="contentDisposition">
attachment; filename="yourFileName.html"</param>
<param name="documentName">yourFileName</param>
</result>
</action>