There may be a more elegant way to do this involving regular expressions or some Objective-C wizardry, but here's a straightforward solution (personally tested).
-(NSString *)getStringContent:(NSString *)input
{
NSString *substr = nil;
NSRange singleLetter = [input rangeOfCharacterFromSet:[NSCharacterSet letterCharacterSet]];
if(singleLetter.location != NSNotFound)
{
NSInteger startIndex = singleLetter.location - 11;
NSRange substringRange = NSMakeRange(start, 11);
substr = [tester substringWithRange:substringRange];
}
return substr;
}