Interop.Word.ApplicationClass.DocumentBeforeSaveEvent doesn't always fire

Question

I have a C# Application that Automates MS Word. I want to keep track of the automated documents and certain actions have to happen on close so I've disabled the document close event.

Setting cancel = true; works on my workstation, a users Workstation, and a freshly imaged workstation. However it does not work for one of my test users. If I log in to her PC as a different user it works. Which leads me to believe the problem is some setting she's applied to Word.

How can I get the DocumentBeforeCloseEvent to reliably trigger?

Answer 1

I'm posting this here in case it helps someone else.

I ended up doing a repair on the troublesome P.C. It wasn't an ideal solution but it worked.