Question

I am working with the Intuit Web Connector. I am able to add customers using "customerAdd" and by using "openBalance" it creates an invoice. I have tried everything to make it create an invoice number (the invoice that gets created has no number, just blank). I would also like to have the item, qty and description. Is this a job for "invoiceAdd"? Thanks for looking.

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Solution

If you're trying to create an Invoice, you should be using InvoiceAdd.

The only time you should be using OpenBalance is if the customer has an outstanding balance that's not the result of an invoice that you'll have in QuickBooks. e.g. if you're migrating from another accounting platform, you might have an open balance for someone when moving from the other system.

Beyond that, you should never be creating customers with an OpenBalance.

Instead, create an actual invoice. Here are some examples:

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