The reason it gives a ClassCastException is that the Sitebricks API will at some point see the @Service -annotation in your class and act accordingly. It will take the returned object (in your case a java.lang.String) and try and cast it to a com.google.sitebricks.headless.Reply
In order to achieve what you want, you should instead return the following:
return Reply.saying().redirect("/servlet");
That is how you do a redirect using the Reply API.