Nodejitsu app stops immediately after starting

Question

I'm quite new to node.js, so bear with me. I've set up a basic Portfolio site using node, express, and some bootstrap, and everything runs fine locally (on github). When I deploy and/or start my app on nodejitsu I get this message:

info:    Updating app Portfolio
info:    Activating snapshot 0.0.1-4 for Portfolio
info:    Starting app Portfolio
info:    App Portfolio is now started
info:    http://builtbysean.jit.su on Port 80
info:    Nodejitsu ok

Seems okay? Well upon visiting the url I am greeted by a Nodejitsu 400 error "builtbysean.jit.su is currently stopped." Immediately running $ jitsu apps view reveals that my app is indeed stopped (see active: false, running: false near the bottom)

info:    Viewing app Portfolio
data:    {
data:        dependencies: { express: '3.3.4', jade: '0.33.0' },
data:        name: 'Portfolio',
data:        domains: [],
data:        config: {},
data:        scripts: { start: 'node app.js' },
data:        user: 'deanlai',
data:        subdomain: 'builtbysean',
data:        drones: 0,
data:        maxDrones: 1,
data:        engines: { node: '0.8.x', npm: '1.3.2' },
data:        snapshots: [
data:            { id: '0.0.1', created: '07/18 22:52:26 PDT' },
data:            { id: '0.0.1-1', created: '07/19 10:28:24 PDT' },
data:            { id: '0.0.1-2', created: '07/19 18:23:52 PDT' },
data:            { id: '0.0.1-3', created: '07/19 18:33:22 PDT' },
data:            { id: '0.0.1-4', created: '07/19 19:44:14 PDT' }
data:        ],
data:        ctime: '07/18 22:51:06 PDT',
data:        subscriptionId: 3627690,
data:        version: '0.0.1-4',
data:        active: {
data:            id: '0.0.1-4',
data:            md5: '7a484e5758bdaf1c89d01a98d53868a4',
data:            filename: 'deanlai-Portfolio-0.0.1-4.tgz',
data:            ctime: '07/19 19:44:14 PDT',
data:            active: false,
data:            running: false
data:        },
data:        databases: {},
data:        mtime: '07/19 19:48:48 PDT',
data:        env: { SUBDOMAIN: 'builtbysean', NODE_ENV: 'production' }
data:    }

Any idea what's going on? I'm not getting any errors thrown on my end so it's difficult to diagnose. I also made the simple hello app in nodejitsu's starting guide and it deployed, started, and stayed running without issue, so it would seem there is something "wrong" with my app that is causing nodejitsu to stop running the app (again, there are no problems running it locally).

Answer 1

Your app may be error looping. I had experienced same case before. Check your logs and see if you will get a clue

jitsu logs

Otherwise, contact their support (https://www.nodejitsu.com/support/)

You may also go to their IRC webchat - webchat.jit.su