Can you post some of your code? I'm not entirely sure I understood the relationship between the instances to your email - is it an email field? a ForeighKey to a different model? how is there more than one if it's not a ManyToMany or similar relationship? And how is the filtering done in the admin?
EDIT Ok now I understand the problem. What you want is not possible. See for the django admin site the fact that they are the same email doesn't matter because it's still a different object. There's no way around that without either specifying that field to be unique or messing with the admin site code.
A better solution would be to configure the email as searchable in the admin model and then when you search for email example@example.com it would bring all matches back.
Another good solution is to make email a different model and link it to the Item model through a ManyToMany relationship. Then you create an EmailAdmin with a method that shows you all related items for each email.
It all depends on what you actually need. Ultimately you might want to write your own view or mess around with the admin site to modify it to what you need.
Also, you might want to change the email from CharField to EmailField. Hope this helps!