VB6 Crystal Reports 8.5.0.217 - Access Violation Application Crash

StackOverflow https://stackoverflow.com/questions/18107462

Question

Background:

Our company uses Crystal Reports in our legacy product written in VB6 which I'm performing some maintenance duties for.

Its using version 8.5.0.217 [RTM] with no service packs.

The Problem:

Has worked perfectly on Windows XP x86 to date.

In Windows 7 [x86 and x64] we get an Access Violation followed by an application crash and no further usable error information.

The Details:

The application crashes with a large datasets for any report using the active x viewer. Visual Studio will crash whilst debugging.

The offending code is here:

Crv_Obj(0).ReportSource = ReportParametersFrm.Report
Crv_Obj(0).EnablePopupMenu = True
Crv_Obj(0).ViewReport

I have checked that:

  • Crv_Obj(0) is a valid object reference.
  • ReportParametersFrm.Report is a valid reference.

The only information I have is from the event viewer:

Faulting application name: Pyramid.exe, version: 2.2.0.8, time stamp: 0x51e53053
Faulting module name: craxdrt.dll, version: 8.5.0.217, time stamp: 0x3a849e1a
Exception code: 0xc0000005
Fault offset: 0x002ac3d1
Faulting process id: 0x15a8
Faulting application start time: 0x01ce8228a295c8c8
Faulting application path: C:\Program Files\Pyramid\Pyramid.exe
Faulting module path: C:\Program Files\Pyramid\CrystalSys\craxdrt.dll

I have also tried:

  • Disabling the DEP to no effect.
  • Changing Compatibility to Windows XP and below.
  • Running as both privileged and nonprivileged users.
  • Tried adding in new error handlers to catch the error
  • [Fruitlessly] searching on Google and this site.
  • Contacting SAP [to then be ignored].

What I need help with:

  • Have you seen this before?
  • Are there any workarounds or something I should be looking for that is obviously wrong?
  • Is there more recent version of Crystal that supports VB6 or at least an upgrade path that you know of that I can attempt?

Any and all help would be most appreciated.

Was it helpful?

Solution

After quite a lot of research and digging around it seems that a slightly newer version of craxdrt.dll crviewer.dll fixes the problem.

Simply a case of replacing these libraries in the application lib folder and in C:\Windows\System32\

I've put a copy of the libs here in the event anyone else has this problem as there was very little consistent help/information out there on the internet.

Licensed under: CC-BY-SA with attribution
Not affiliated with StackOverflow
scroll top