Question

I use asterisk in my project and users login with softphones. I want to grant a person to forward an incoming call to another user's sip account by clicking on a button and answer the call immediately so that the user will be able to start talking with caller.

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Solution

You need read documentation for you softphones/hardphones. Usualy need add sip header Call-Info: answer-after=0.

So you plan can be

  1. Check if auto-answer/intercom posible with your softphone or hardphone.
  2. Create dialplan which will add header and call
  3. Transfer call to that dialplan using AMI Transfer command

For more info check this:

http://icesupport.ingeniussoftware.com/customer/portal/articles/990030-asterisk-auto-answer-on-originate

http://www.voip-info.org/wiki/view/Asterisk+manager+Example:+Transfer

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