I reproduced your case in the following fiddle http://jsfiddle.net/tabalinas/7aSS7/.
Request to server is mocked with setTimeout. You can click Refresh button to reload dataSource. The demo shows that your code works correctly. It seems that problem is in client code behind the scene if server code is ok.
<div class="dx-viewport dx-theme-ios dx-version-major-6 dx-theme-ios-typography">
<div data-bind="dxButton: { text: 'Refresh', clickAction: reloadData }"></div>
<span data-bind="visible: loading">Loading ...</span>
<div data-bind="dxTileView: { listHeight: tileWidgetHeight, itemClickAction: sendProject, baseItemHeight: 200, baseItemWidth: 100, dataSource: quickBooking }">
<div data-options="dxTemplate : { name:'item' }" class="tile">
<h2 data-bind="text: project"></h2>
<p data-bind="text: name"></p>
<p data-bind="text: costCenter"></p>
<p>Jetzt Büchen</p>
</div>
</div>
</div>
// stub service call
var callService = function(method, data, success) {
var fakeData = [
{ LastNProjects: { Name: 'test project1' }, LastNCostCenters: { Name: 'cost center1' }},
{ LastNProjects: { Name: 'test project2' }, LastNCostCenters: { Name: 'cost center2' }},
{ LastNProjects: { Name: 'test project3' }, LastNCostCenters: { Name: 'cost center3' }},
{ LastNProjects: { Name: 'test project4' }, LastNCostCenters: { Name: 'cost center4' }}
];
setTimeout(function() {
success(fakeData);
}, 1500);
};
var quickBookingSource = DevExpress.data.createDataSource({
load: function (loadOptions) {
vm.loading(true);
if (loadOptions.refresh) {
var deferred = new $.Deferred();
callService("GetEmployee",
{
employeeNo: 'id'
},
function (result) {
var mapped = $.map(result, function (data) {
return {
name: data.LastNProjects? data.LastNProjects["Name"]:"blah",
project: data.LastNProjects? data.LastNProjects["Address"]:"blah",
costCenter: data.LastNCostCenters? data.LastNCostCenters["Name"]:"blah"
}
});
deferred.resolve(mapped);
vm.loading(false);
});
return deferred.promise();
}
},
});
var vm = {
loading: ko.observable(false),
reloadData: function() {
quickBookingSource.load();
},
tileWidgetHeight: 300,
quickBooking: quickBookingSource,
sendProject: function(args) {
console.log("send " + args.itemData.name);
}
};
ko.applyBindings(vm);