Approval Status can not be update

Question

I'm a newbie in Sharepoint. Now I'm working in a company which has Sharepoint 2010 systems I want to create a content approval workflow. For the beginning, I was trying to create content approval only (without workflow) But when I click the item and choose approve, It failed to update approval status No matter how much I try to approve it, item status remains pending.

I thought the problem is because "Workflow can use app permission" features has been inactive, but when I check it, there is no that features on my Site features lists.

I have 2 problems here.

1. I can not update my content approval status, even I tried it manually
2. There is no "Workflow can use app permission" on site features lists

If someone know about the reason and solution to my problems, I would be very grateful Thank you very much

Answer 1

Try the following:

• Deactivate and reactivate two Site Collection features: Workflows and Publishing Approval Workflow.
• Grant Edit access to the specific task list for the workflow to the affected user.