Error when trying to log into ESPN Masher API

Question

I'm a long time user of Mashery, but when I try to sign into the ESPN API I get the following message:

Login Failed You must click on the link in your user confirmation email before you can login.

This seems easily solvable - however, I've never received a confirmation email.

Any help from the ESPN API staff would be greatly appreciated.

//MD

Answer 1

I took a look at this, but it's difficult to see which user account is yours without more information. I do see one account in a "waiting" status, so I'll presume that is yours. I do see another account using a gmail address that has the same first and last name as the one that is waiting to be confirmed. The email address of the account waiting for confirmation is a .co account.

I don't see an option to resend the confirmation email, perhaps requesting a password reset on the login screen will help. I'll see what else I can do, but try the reset first.