Pregunta

I recently created a new application on the AppEngine that verifies user email addresses as part of the user registration process. This requires sending an email confirmation to each user that registeres on my site, so being able to send out more than 100 emails is very important to have this application function properly.

My application is running on the "monthly" billing cycle, which means that to increase email quota, an increase must manually be requested by clicking on a link on the "Quota Details" page (versus the old system in which email quota would automatically be increased after the first billing went through).

I requested an increase to my AppEngine email quota 5 days ago, and am still waiting for approval. Is it normal that processing takes so long for a request to increase quota? Currently my request status is reported as "Your request for increased email quota has been received and is currently under review.".

I am posting this question to check if other people have experienced a similar processing time for increasing mail quota, or if this seems unusual. Is there anything that I can do to speed up this process?

Kind Regards

¿Fue útil?

Solución 2

I got my initial contact by email after about 1 week.

They will ask you to either make a bill of $10 to get approved, or send them another application's ID you own which had a bill cleared.

So in any case, its something money can solve.

Otros consejos

The approved answer is no longer valid as on May '2016. GAE no longer supports more than 100 email recipients per day. This policy shift was confirmed by their tech support. Instead they are nudging people to use SendGrid (why SendGrid specifically versus other options is unknown - there is no special deal for using SendGrid from GAE). Sadly, GAE no longer has an internal solution for all those transactional emails that most apps/sites require. Its suprising that they are removing this capability and recommending 3rd parties rather than making their service more robust.

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