Etiqueta technical-support - Esta es la página 1 - GeneraCodice

“Support branches” and major tech update

https://www.generacodice.com/es/articolo/3242560/support-branches-and-major-tech-update
  version-control  -  release-management  -  technical-debt  -  software-updates  -  technical-support
softwareengineering.stackexchange softwareengineering.stackexchange

Who should handle customer support within an Agile team?

https://www.generacodice.com/es/articolo/2947203/who-should-handle-customer-support-within-an-agile-team
  agile  -  scrum  -  support  -  customer-relations  -  technical-support
softwareengineering.stackexchange softwareengineering.stackexchange

How to make sure that reported issues are not caused by wrong credentials or typos of the client? [duplicate]

https://www.generacodice.com/es/articolo/2549641/how-to-make-sure-that-reported-issues-are-not-caused-by-wrong-credentials-or-typos-of-the-client-duplicate
  authentication  -  technical-support  -  bug-report
softwareengineering.stackexchange softwareengineering.stackexchange

Handling internal IT issues

https://www.generacodice.com/es/articolo/2540175/handling-internal-it-issues
  issue-tracking  -  technical-support
softwareengineering.stackexchange softwareengineering.stackexchange

Is it reasonable to insist on reproducing every defect before diagnosing and fixing it?

https://www.generacodice.com/es/articolo/2506408/is-it-reasonable-to-insist-on-reproducing-every-defect-before-diagnosing-and-fixing-it
  testing  -  debugging  -  bug  -  technical-support  -  defect
softwareengineering.stackexchange softwareengineering.stackexchange

Keeping tech support on the latest software version

https://www.generacodice.com/es/articolo/1614234/keeping-tech-support-on-the-latest-software-version
  versioning  -  client-relations  -  technical-support
softwareengineering.stackexchange softwareengineering.stackexchange

Is it the job of a developer to suggest IT requirements?

https://www.generacodice.com/es/articolo/1597161/is-it-the-job-of-a-developer-to-suggest-it-requirements
  web-applications  -  hardware  -  requirements  -  technical-support
softwareengineering.stackexchange softwareengineering.stackexchange

How to communicate within a company what is being Continually Deployed

https://www.generacodice.com/es/articolo/1593312/how-to-communicate-within-a-company-what-is-being-continually-deployed
  continuous-integration  -  documentation  -  support  -  technical-support  -  continuous-delivery
softwareengineering.stackexchange softwareengineering.stackexchange

Managing cross-thread communication on issue/bug reports

https://www.generacodice.com/es/articolo/1558784/managing-cross-thread-communication-on-issue-bug-reports
  communication  -  support  -  technical-support
softwareengineering.stackexchange softwareengineering.stackexchange

Is it a bad practice to stop providing support for outdated software if updates are free and easy?

https://www.generacodice.com/es/articolo/1553304/is-it-a-bad-practice-to-stop-providing-support-for-outdated-software-if-updates-are-free-and-easy
  support  -  software-updates  -  technical-support  -  automatic-update
softwareengineering.stackexchange softwareengineering.stackexchange
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