Ok so it turns out the colleague who set the promotion up put the affected items in both sets of conditions - should have checked there first!
Sales promotion not removed when required items removed
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27-09-2022 - |
Question
We have an issue with our site where if you add items in a promotion (eg. buy x and y and get z% off y), then remove one of the items (x) you still get the discount (on y). I'm a bit of a self taught noob when it comes to magento and PHP so I don't even know where I would look, does anyone have any ideas?
La solution 2
Autres conseils
Just check once again all the conditions and actions applied for that promotion. Discount might be still there because of that reason also.
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