Authentication failure in Heroku CLI after password change

Question

After a password change on heroku's website, I can't access the heroku api.

When I do heroku login, I get Authentication successful, even though it shouldn't because the password has changed. It doesn't even ask for my email or password, like it should!

If I try heroku apps (or any other application related command), I get Authentication failure.

If I try heroku status, it works.

I don't have any plugins installed.

Logs:

$ heroku version
heroku-gem/3.6.0 (i686-linux) ruby/2.1.0
$ heroku logout
Local credentials cleared.
$ heroku login
Authentication successful.
$ heroku apps
Authentication failure
$ heroku plugins
You have no installed plugins.

I'll appreciate any help or ideas I can get. I already opened a ticket and waiting for the Heroku Support to get back to me.

Thanks

Answer 1

Apparently, changing the password for heroku regenerates a new API key, and I had the wrong HEROKU_API_KEY configured. (It regenerates a new one after password change).

I'm posting here the response from the great Heroku's support team, which gave me these suggestions:

• Is there a ~/.netrc file on your computer? If there is, can you please check if the file contains something Heroku related things? Please remove if there is, and try login again.
• Is there an HEROKU_API_KEY environment variable defined on your machine? If yes, could you remove it and login try again?
• Is there a ~/.heroku/credentials file (with or without an extension) on your machine? If yes, could you remove it and try login again?
• Finally, if none of those work, could try the following command: GEM_HOME='' BUNDLE_GEMFILE='' GEM_PATH='' RUBYOPT='' heroku login and see how it goes?

Answer 2

After a password change on heroku's website, I can't access the heroku api.

Are you using the heroku-accounts plugin? If so, try uninstalling it.

heroku plugins:uninstall heroku-accounts
rm -r ~/.heroku/accounts
heroku logout
heroku login

• https://github.com/ddollar/heroku-accounts/issues/56

Answer 3

Are you using the heroku-accounts plugin? If so, try uninstalling it.

You may not need to uninstall it...

Make sure you are not in a project directory (or you may run into the "account not found" loop).

cd

List your accounts.

heroku accounts

On each account where the password was changed

heroku accounts:remove ACCOUNT
heroku accounts:add ACCOUNT

(I did not need to do anything with the ~/.ssh/config.)

Reset your default account, if needed.

heroku accounts:default ACCOUNT

If you changed the account name or git config --unset heroku.account.

cd /path/to/your/project
git config --add heroku.account ACCOUNT

I didn't want to give up on the heroku-accounts plugin. :)

Answer 4

heroku accounts:remove personal or whatever account name you have

git config --unset heroku.account

heroku accounts:add personal then login

Answer 5

In my case, I had multiple heroku accounts managed by heroku-accounts gem and authentication started failing after I changed one of my account's password.

Steps I followed to make things normal again:

1. Removed the account (that's failing to authenticate) from heroku accounts:

   heroku accounts:remove account_name

2. Opened up a new terminal and then added the account again that I just deleted:

   heroku accounts:add account_name --auto

Here you have to use your new credentials.

That's it. Problem solved.

Answer 6

Try deleting ~/.netrc (this is where the Heroku CLI tool saves the auth tokens) and starting over.