SPO: Cannot access preservation hold library

Question

When I click on the link "Preservation Hold Library" on the SPO-site (Office 365):

https://{tenant}-my.sharepoint.com/personal/{user}/_layouts/15/storman.aspx

This link leads me to:

https://{tenant}-my.sharepoint.com/personal/{user}/_layouts/15/storman.aspx?root=PreservationHoldLibrary

On this site I got the following error (German):

Das hat leider nicht geklappt.
Es ist ein unerwarteter Fehler aufgetreten.
TECHNISCHE DETAILS



Führen Sie die Problembehandlung mit Microsoft SharePoint Foundation aus.
Korrelations-ID: 964aec9e-b0ab-0000-a704-f611283297e2

What can i do to access the preservation hold library?

thank you in advance.

Answer 1

Could you please browse this url: https://{tenant}-my.sharepoint.com/personal/{user}/_layouts/15/viewlsts.aspx and click the Preservation Hold Library from here.

Make sure you are Site collection / Onedrive Admin as it will not be visible to others.