Magento 2 Advanced Reports 404 page

Question

How to fix 404 page in Magento 2.2 - 2.3.4 versions Advanced reports? If you see the status pending in the configurations, and the user for advanced reports is absent.

Answer 1

First of all create manually a new Reports user, open :

System->Extensions->Integrations

Check is a user with the name "Magento Analytics user" is there. If not please do the next steps:

• press New Integration button
• paste the name - "New Integration", into the name input.
• in the field "Your Password" type the current admin password
• at the left tab, press the "API" tab.
• In the "Resource Access" dropdown, select the "All" option, and in the next step press "continue" (do not change any keys, tokens,etc.) Press save. Clean/flush caches.

Now you can check your current integration status in the :

Stores->Configurations->General->Advanced reports.

If the Status is enabled -> everything is fine (check it in 5-10 mins). If it is pending, go to prev. step and press in the grid "reauthorize" and check again your current status. enter image description here

And now you should wait for 24 hrs for a report generation. But here we have a small lifehack, just follow these steps:

Go to the Magento root dir via ssh or terminal: Download the latest stable N98-Magerun phar-file from the file-server:

wget https://files.magerun.net/n98-magerun2.phar

add "run" permissions:

chmod +x ./n98-magerun2.phar

and after that just simply run:

./n98-magerun2.phar sys:cron:run analytics_collect_data

After these last steps, please wait ~10-15 mins and press "Go to advanced reports" button at the right top corner in the Magento dashboard.

If it was helpful, please vote up! With love from Ukraine <3

Answer 2

Make sure your Advanced Reporting extension username is "Advanced Reporting" and NOT "Advanced Reporting user". I found on deleting the latter and creating a new user as in the former resulted in Advanced Reporting working after the next processing cycle.