Problems with SOAP request

Question

I am trying to integrate Siebel CRM with SAP system via... The problem is : the SOAP request that siebel is generating is giving me an error while if I use SOAP UI to generate the SOAP request, it is working fine. Following are the error mesages and SOAP requests generated

Error from siebel SOAP request :

CX_ST_MATCH_ELEMENT:.System expected element 'PiCopyreference'".(SBL-EAI-04308)

Unsuccessful Siebel generated SOAP Request:-

<?xml version="1.0" encoding="UTF-8"?>
<SOAP-ENV:Envelope xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema">
    <SOAP-ENV:Body>
        <CustomerCreatefromdata1 xmlns="urn:sap-com:document:sap:soap:functions:mc-style">
            <PiCompanydata xmlns="urn:sap-com:document:sap:soap:functions:mc-style"></PiCompanydata>
            <PiCopyreference xmlns="urn:sap-com:document:sap:soap:functions:mc-style">
                <Salesorg xmlns="urn:sap-com:document:sap:soap:functions:mc-style">0001</Salesorg>
                <DistrChan xmlns="urn:sap-com:document:sap:soap:functions:mc-style">01</DistrChan>
                <Division xmlns="urn:sap-com:document:sap:soap:functions:mc-style">01</Division>
                <RefCustmr xmlns="urn:sap-com:document:sap:soap:functions:mc-style">0000000011</RefCustmr>
            </PiCopyreference>
            <PiOptCompanydata xmlns="urn:sap-com:document:sap:soap:functions:mc-style"></PiOptCompanydata>
            <PiOptPersonaldata xmlns="urn:sap-com:document:sap:soap:functions:mc-style">
                <Transpzone xmlns="urn:sap-com:document:sap:soap:functions:mc-style">0000000001</Transpzone>
            </PiOptPersonaldata>
            <PiPersonaldata xmlns="urn:sap-com:document:sap:soap:functions:mc-style">
                <TitleP xmlns="urn:sap-com:document:sap:soap:functions:mc-style">MR</TitleP>
                <Firstname xmlns="urn:sap-com:document:sap:soap:functions:mc-style">FirstN</Firstname>
                <Lastname xmlns="urn:sap-com:document:sap:soap:functions:mc-style">lastN</Lastname>
                <City xmlns="urn:sap-com:document:sap:soap:functions:mc-style">SomeCity</City>
                <PostlCod1 xmlns="urn:sap-com:document:sap:soap:functions:mc-style">7866</PostlCod1>
                <Country xmlns="urn:sap-com:document:sap:soap:functions:mc-style">AT</Country>
                <LanguP xmlns="urn:sap-com:document:sap:soap:functions:mc-style">E</LanguP>
                <Currency xmlns="urn:sap-com:document:sap:soap:functions:mc-style">INR</Currency>
            </PiPersonaldata>
        </CustomerCreatefromdata1>
    </SOAP-ENV:Body>
</SOAP-ENV:Envelope>

Successfull SOAP UI generated request :-

<soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:urn="urn:sap-com:document:sap:soap:functions:mc-style">
    <soapenv:Header/>
    <soapenv:Body>
        <urn:CustomerCreatefromdata1>
            <PiCompanydata/>
            <PiCopyreference>
                <Salesorg>0001</Salesorg>
                <DistrChan>01</DistrChan>
                <Division>01</Division>
                <RefCustmr>0000000011</RefCustmr>
            </PiCopyreference>
            <PiOptCompanydata/>
            <PiOptPersonaldata>
                <Transpzone>0000000001</Transpzone>
            </PiOptPersonaldata>
            <PiPersonaldata>
                <TitleP>MR</TitleP>
                <Firstname>FirstN</Firstname>
                <Lastname>lastN</Lastname>
                <City>SomeCity</City>
                <PostlCod1>7866</PostlCod1>
                <Country>AT</Country>
                <LanguP>E</LanguP>
                <Currency>INR</Currency>
            </PiPersonaldata>
        </urn:CustomerCreatefromdata1>
    </soapenv:Body>
</soapenv:Envelope>

Also in siebel i'm generating the SOAP request using workflows(no scripting involved).

Answer 1

Could be namespace issue. In the Siebel external IO, you could try inactivating all the user properties for namespace at ICField level.