Cpanel lost a password protected directory

Question

I did some work for a client and decided that for a simple site like his, a password protected directory would suffice for keeping his administration files safe.

He uses CPanel to handle his actual website, and so we just used the CPanel password protection.

I just got a call from him saying that the files are 404ing, so I went and looked at the directory, and all of the files are gone.

Is it possible that the files were:

• deleted by CPanel
• deleted by the server itself
• deleted by accident

Thanks in advance. Google was no help.

Answer 1

Cpanel can't delete files or folders until gives command to do so, If your client has lost content there should another reason like files deleted accidentally.