POST is empty during podio hook verification

Question

I'm trying to verify a hook in my Podio App.

Here's the code I'm running:

Podio::setup(PODIO_API_ID, PODIO_API_KEY);

// Turn on debugging
Podio::$debug = true;

// Authenticate the app
try {
Podio::authenticate('app', array('app_id' => PODIO_HELPDESK_APP_ID, 'app_token' => PODIO_HELPDESK_APP_TOKEN));
}
catch (PodioError $e) {
  // Something went wrong. Examine $e->body['error_description'] for a description of the error.
  $dbObject->logger->logDebug("podio exception: ".print_r($e,true) );
}

$dbObject->logger->logDebug("access token: ".print_r( Podio::$oauth->access_token,true)); // Your access token

$dbObject->logger->logDebug("podio event POST: ".print_r($_POST,true) );
$dbObject->logger->logDebug("podio event GET: ".print_r($_GET,true) );

So the page fires when I click the "verify" button on my hooks page - I'm getting some debug info logged. The I'm able to output an access token, but $_POST and $_GET are both empty.

What am I doing wrong?

Answer 1

When webhooks are not received or data is missing the problem is almost always with the URL or the receiving server's configuration. Make sure that:

• The URL of your script matches the URL you registered the webhooks with exactly. Pay special attention to for example the www subdomain or trailing slashes that could result in redirects where your server could drop the payload
• Any kind of firewall on your end that strips the POST data