Unable to restart distributed cache service : cacheHostInfo is null

Question

I've tried several steps from other questions. After removing the service instance and running the command Add-SPDistributedCacheServiceInstace I receive the error:

Add-SPDistributedCacheServiceInstance : ErrorCode:SubStatus:No such host is known

The AppFabric Caching Service is running and the service will show up under services after running the command, but cannot be started.

Running the command Get-CacheHost gives:

HostName: ServerName

CachePort: 22233

ServiceName: AppFabricCachingService

Service Status: UNKNOWN

Version Info: 0 [0,0][0,0]

This is a staging environment with one sharepoint server and one sql server

Answer 1

Another server was originally setup as the cache host for the farm. It had since been removed, but the cache host was never reconfigured. I unregistered the cache host and registered it using the correct server credentials.

Once this change was made, running the Add-SPDistributedCacheServiceInstance cmdlet resolved my issue. Thank you Amal Hashim for pointing me in the right direction.