Promoted Links Tiles are not showing images that are linked to them

Question

I am new to SharePoint and set up my first promoted links. I loaded all the images into my Site Asset's Folder. From this folder I selected each image and chose "Get Link" in order to get the hyperlink for the image. From there I copied and pasted the links for each of my tiles that I set up. It's been up for over a week now and was working perfectly fine, and now all of the sudden they are no longer appearing. I have tried adding the links again but the images aren't working. In addition, I have tried viewing them from both Windows and MacOS and from different internet browsers, and they all appear like this. Can anyone tell me if there's something simple I'm missing?

Answer 1

You need to ensure that you are copying the correct link for the image file. If your images are stored in the Site Asset Library then it will look something like:

https://mysite.sharepoint.com/sites/sandbox/SiteAssets/inventory-icon-01.png

Answer 2

I had the same issue. As a quick fix, if you go to ..

Site content > Site Assets > Click on the image name> In the top right corner click 'download' > Copy & Paste that URL

The URL should be formatted like this:

https://yoursite.sharepoint.com/pagename/SiteAssets/imagename.PNG

Answer 3

I had similar and changed the link to the background image to be relative and it showed up. so in your example /pagename/siteassets/imagename.PNG

Answer 4

Not sure if people are still having issues with this. I know I did a while back and the way I solved it is by:

1. Go to Site contents
2. Site Assets (assuming this is where you've uploaded your image)
3. Click on image name to open it in site assets
4. At the top click "View Original"
5. Use this link as the image link for the promoted link

Answer 5

THE BELOW WAS A VERY EASY AND FAST FIX _THANKS

I had the same issue. As a quick fix, if you go to ..

Site content > Site Assets > Click on the image name> In the top right corner click 'download' > Copy & Paste that URL

The URL should be formatted like this:

https://yoursite.sharepoint.com/pagename/SiteAssets/imagename.PNG

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answered Jun 14 '18 at 9:15

Airyn Erickson Phelps 1