Link for username in People and Groups leads to 404 error

Question

On any site in our on-prem installation (SP 2016), if I go into "People and Groups" and click on the link for any given user, I get dropped into a 404 error page.

The username URLs follow this pattern:

http://{sitename}/{subsite path}/_layouts/listform.aspx?PageType=4&ListId={some GUID}

I am one of the members of the Central Admin group and can make adjustments in CA. But, I don't want to just go clicking wildly. Any guidance on where username hyperlinks are supposed to go and how to repair broken links?

Thanks!

Answer 1

Clicking on the name should take you to that user's MySite page, or Delve if you have hybrid MySites configured. I'd bet that you don't have either of these options configured. If you go to a SharePoint site, not Central Admin, and click on a user's name like that, does it take you to the users MySite / Delve, or to the user information list info for that user? If it takes you to the user information list info, then again this points to not having MySites or Hybrid MySites configured.