Reasons for SyncError and resolution in V3

Question

What causes a SyncError in V3 and how do you resolve it? If it is validation-related, why is the API unable to handle it? Lastly, is there ever an indication to the QBD user?

Answer 1

You need to resolve this prob using V2 API.

PFB links related to Sync process

https://developer.intuit.com/docs/0025_quickbooksapi/0050_data_services/v2/0500_quickbooks_windows/0300_sync_manager

https://developer.intuit.com/docs/0025_quickbooksapi/0050_data_services/v2/0500_quickbooks_windows/0400_data_synchronization

To know which object are in error state, please refer

https://developer.intuit.com/docs/0025_quickbooksapi/0050_data_services/v2/0500_quickbooks_windows/0100_calling_data_services/0015_retrieving_objects

You may also be interested to know why those objects are in error state. For that, please refer Status API. Ex -

<?xml version="1.0" encoding="UTF-16"?>
<CustomerQuery ErroredObjectsOnly="true" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns="http://www.intuit.com/sb/cdm/v2">
</CustomerQuery>

https://developer.intuit.com/docs/0025_quickbooksapi/0050_data_services/v2/0500_quickbooks_windows/0600_object_reference/syncstatus

<SyncStatusRequest ErroredObjectsOnly="true" xmlns="http://www.intuit.com/sb/cdm/v2">
    <NgIdSet>
        <NgId>1527022</NgId>
        <NgObjectType>Invoice</NgObjectType>
    </NgIdSet>
    <StartCreatedTMS>1986-02-05T14:51:18.038+05:30</StartCreatedTMS>
    <EndCreatedTMS>2015-11-05T14:51:18.038+05:30</EndCreatedTMS>
</SyncStatusRequest>

You can try all these calls using API Explorer. https://developer.intuit.com/apiexplorer?apiname=V2QBD

In V3, above APIs are not supported yet. V3 supported entity and operations - https://developer.intuit.com/docs/0025_quickbooksapi/0050_data_services/v3/030_entity_services_reference/0500_v3_supported_entities_and_operations

Thanks