Jenkins user permissions for clearcase checkout

Question

I'm having an issue with checkout cleartool element from jenkins I've been trying to make cleartool checkout from jenkins and from external batch I'm running but for both I receive this error message:

cleartool: Error: No permission to perform operation "checkout". 
cleartool: Error: Must be one of: member of element group, 
                  element owner, VOB owner,     member of ClearCase group 

Does anyone knows a simple solution?

Answer 1

You need to check the value of the environment variable CLEARCASE_PRIMARY_GROUP, when Jenkins executes the checkout.
It needs to be set to the main group of the Vob you are trying to access (cleartool checkout <path\to\a\view>\aVob\path\to\a\file).

And you need to make sure Jenkins is launched with a user account, not (especially on Windows) a system account.