How to disable the Apptentive "Do you love _____?" dialog

Question

How do you disable the Apptentive dialog that randomly pops up asking: "Do you love [App name]?"

Right now it's showing the title of another project and may need reconfiguring on the web, but for now I just want to disable it in Android.

Answer 1

If you are using version 1.4.0+, then you would need to go into Interactions -> Ratings Prompt -> Launch, and pause the ratings prompt.

If you are using a previous version, go to Interactions -> Ratings Prompt -> Legacy Clients, and uncheck Enable the Ratings Prompt for people on the legacy SDK.

As to why it is displaying the wrong app name, that can be for one of two reasons:

1. The app name specified in the android:label element of your manifest's <application> tag is incorrect.
2. The name you have set in App Settings -> App Settings -> App Display Name is incorrect.