PhpStorm crashes on startup

Question

I installed PhpStorm on my machine (Windows XP) at work. At first it was fine and I used it for a day or so. After the installation of (likely) an incompatible plugin, the IDE freezes on startup.

I already tried reinstalling and updating Java. I even cleared the registry of any JetBrains and PhpStorm entries and installed it again.

I've searched the JetBrains forums, but it seems the problem I have is not a common one. Maybe one of you had the same issue?

Any hints would be much appreciated.

Answer 1

Try to delete application plug-ins/caches. If it doesn't help, also delete settings. See the FAQ for the directories locations on your system.

Most likely idea.log contains the exceptions from the plug-in which causes this problem. I'd recommend sending this log to the plug-in vendor.

Answer 2

I met similar issue while starting my PhpStorm 7. Then I followed CrazyCoder's instructions to delete a new-installed plug-in at ~/Library/Application Support/WebIde70 (using Mac) and it finally works...

Answer 3

C:\Users\username.PhpStorm2016.1\system\LocalHistory

Answer 4

Restarting system was solution for me.

Answer 5

I had a similar issue and followed @CrazyCoder's instructions (thank you!), but the error turned out to be with related to indexing.

I reopened the IDE, and hurried to File > Invalidate Caches / Restart ...