I've just applied SUPEE-9767 to a Magento 1.6.2.0 site and there is no formkey option to enable. How has this happened and how can I fix it please?

Question

I have applied the SUPEE-9767 patch for the correct version (1.6.2.0) of Magento and in the admin area, I can see the warning at the top of the page, indicating that the patch was successful.

However, when I navigate to the settings menu to enable the form-key option, it is not there.

I've cleared cache etc. and nothing seems to make the option visible. I've just updated about a dozen sites on different versions of Magento with no issues but this site is causing a huge problem. Can anyone help me to fix this issue please?

Answer 1

Enable Form Key Validation On Checkout not show in backend means SUPEE-9767 not properly applied.

Please confirm that the below files are updated.

app/code/core/Mage/Checkout/etc/system.xml app/design/adminhtml/default/default/template/notification/formkey.phtml

Hope it will helpful for you.