Sitecore Analytics Robots Exclusion

Question

We are using Sitecore CMS 6.5.0 and DMS 2.0.1 rev.120427. We are using CoveoEnterpriseSearch in our application. The problem is whenever there is a visit to a page, 3 unnecessary rows are inserting in analytics databse (pages table with url '/Coveo/Anonymous/').

Settings in Sitecore.Analytics.Config related to robots are,

 <setting name="Analytics.AutoDetectBots" value="true" />
 <setting name="Analytics.Robots.IgnoreRobots" value="true" />
 <setting name="Analytics.Robots.IgnoreAutoRobots" value="true" />

How could I stop inserting of those records? We've tried placing user agent 'Coveo Sitecore Crawler' under <excludedUserAgents> tag in Sitecore.Analytics.ExcludeRobots.Config. And we created a 'robots.txt' file in the root with Coveo user-agent & Disallow options with no use.

Any suggestions? Thanks in advance.

Answer 1

You can restrict tracking of Coveo URL's by adding /Coveo/Anonymous/ to IgnoreUrlPrefixes settings in web.config.

Answer 2

This was fixed in Sitecore CMS 6.5.0 rev. 121009 (6.5.0 Update-6) and DMS 2.0.1 rev. 121009 which was released in in October 18, 2012

Engagement Analytics

The system did not discard requests that come from robots based on the information in the "/App_Config/Include/Sitecore.Analytics.ExcludeRobots.config" file. (355803)