The "normal" way would not to be working with the promises directly, but futures for those promises, which you can access from scala.concurrent.Promise.future
First you map the future, think of it as when the option arrives, do this transformation with it, then you need to handle the fact that the option may not exist, which also is a map, think of it as if there is a value to this tranformation on it.
so:
val future1: Future[Option[Model]] = (...).future
val future2: Future[Option[String]] = future1.map { maybeModel =>
maybeModel.map(model => model.toString) // or hovewer you make it a string
}
Which you then can use in your second web service call