UPS office property is not updated after incremental sync, only full sync is updating this property

Question

I am using sp2010. I have in the ups a property names "Office". This property was here OOTB and is mapped to AD property "physicalDeliveryOfficeName". When I change this AD property and do a incremental sync in UPS this property is not updated in SharePoint. I check this in the UPS by searching for this user. When I do a full sync it is updating very well. What is going wrong with my incremental sync? An incremental sync needs to update userprofiles which have changes?

Answer 1

It's hard to tell, but maybe the account don't have the permission "Replicate Directory Changes" on the Organization Unit (OU) your trying to incrementallt sync in the Active Directory.

Reference: Rational Guide to implementing SharePoint Server 2010 User Profile Synchronization

Incremental Sync: if Active Directory was the directory source, a full synchronization was completed earlier, and an incremental synchronization is being run. The steps performed for incremental sync are exactly the same as full sync, except wherever a sync or import step were performed, it’s now replaced by Delta sync or Delta import, respectively. Only the changes flow through, not everything.

Reference: How user profile synchronization works in SharePoint 2010