Pergunta

I had some problems with my work MacBook Air that runs MacOS 10.14.6. I read that it is easy to fix this problem in recovery mode, so I tried to get into recovery mode for the first time.

I restarted my computer, and held down command+R. Now I see that it's asking for a password that I don't have.

I'd like to cancel and go into the normal log in screen. How do I do that? Is it safe to hold down the power button in this state? The only things visible on the screen are a lock icon, password bar, an enter button, and the mouse cursor.

This is a related question: Forgotten recovery mode password. I think that one is focused on getting in to recovery mode without the password, and it doesn't have an accepted answer.

Foi útil?

Solução

My IT department confirmed what I hoped was true. You can just hold down the power button to restart. Everything's been working fine for days.

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