Visual Basic 6.0 ActiveReports Print Dialog Printer Button

Question

Hi

I have a weird question.

I have a legacy VB6 application which I am maintaining. I am using ActiveReports control to print reports from this app. we are using this application since years, but when one of our clients upgrade his windows with Windows 8, he notice that the Printer button disappear from Print Dialog box. I am including the pictures of dialog in windows XP and windows 8 environment.

Please note this is fine in Windows 7 environment.

Any advice would be highly appreciated.

Heaps of thanks in advance.

Answer 1

That is a dialog controlled by the operating system and not ActiveReports (technically it could disabled the printer button it does not, as you can see in Win7). That button only appears when there is more than one printer installed. So my guess is the Win8 box has one printer and win7 has more than one.