Can't sync user's picture from Active Directory to SharePoint2013 [duplicate]

Question

This question already has an answer here:

How to sync user's picture from AD to Sharepoint 2013 (1 answer)

Closed 5 years ago.

As title, I've done every single step to sync user's picture, but it's still doesn't work. I don't know what to do now to make it work. Any idea?

1. I've selected "Use SharePoint Active Directory Import" in "Configure Synchronization Setting".
2. In "Manage User Properties" I've set up the mapping with "thumbnailPhoto" attibute for Picture. I can see . "Picture---URL---thumbnailPhoto".
3. I've run full sync and get 241 users from AD
4. Then I open PowerShell Command and run "Update-SPProfilePhotoStore -CreateThumbnailsForImportedPhotos 1 -MySiteHostLocation mysitehostURL" . And there is no error. Finally I checked it again but still didn't work.?

Answer 1

This is not supported with Active Directory Import. We had the same issue where we want to import the Profile Pictures using ADI but after configuring everything nothing showed up.

We open the case with MSFT for this issue, almost in 2 months we reached to escalation Team and they confirmd this.

Profile Picture import is not supported in ADI becuase ADI import not supporting the complex properties so do PP is complex property.

I asked the same question on this forum almost same time i open the case. Importing the Profile Picture from AD using ADI & ADFS