Upgrade failed - from SP 2013 RTM to SP 2013 SP1 with APRIL 2017 CU

Question

while upgrading the SP 2013 RTM to SP1 with April 2o17 CU,and after running the command psconfig.exe -cmd upgrade -inplace b2b -force on the command prompt
am getting the below error in the error.log file: having a custom timer job feature is beamea orphaned/unwanted element. how can i remove this feature/soln from this farm,so that my farm is upgraded successfully.

Timestamp Process TID Area Category EventID Level Message Correlation 06/28/2017 18:57:44.05 PSCONFIG (0x1E9C) 0x2320 SharePoint Foundation Upgrade SPUpgradeSession ajxmm INFO SPContentDatabase Name=SharePoint_AdminContent_f8c70f4f-4086-4ab... 00000000-0000-0000-0000-000000000000 06/28/2017 18:57:44.05 PSCONFIG (0x1E9C) 0x2320 SharePoint Foundation Upgrade SPUpgradeSession ajxmm WARNING Exception occured when querying feature with id [57996672-7e89-4082-b77e-66b6020ac924], skipping. Microsoft.SharePoint.SPException: Failed to find the XML file at location '15\Template\Features\JobReminders_TimerJob_Timer_JobRemindersFeature\feature.xml' at Microsoft.SharePoint.SPXmlDocCache.GetGlobalXmlDocument(String pathTemplateRelativeXml, SPFeatureDefinition featdef, Int32 compatibilityLevel) at Microsoft.SharePoint.Administration.SPFarmFeatureDefinitionContext.LoadFileAsXmlDocument(SPFeatureDefinition featdef, String feature RelativePath) at Microsoft.SharePoint.Administration.SPFeatureDefinition.get_Scope() at Microsoft.SharePoint.Upgrade.SPUpgradeSession.PopulateFeaturesTable(StringBuilder sqlstr) 00000000-0000-0000-0000-000000000000

Would like to add one more info. on this. the site collec in which i am runing these operations was a content-db-restore from another SP 2013 farm with same config-db version. So does it mean that, this orphaned timer job info./feature was not removed from that farm? since its a timer job and deployed on a web appln scope, its still available in the farm.

Answer 1

The upgrade error indicates you have a custom Full Trust Solution in place that appears to be missing (from the description, it is a timer job). This won't necessarily cause the upgrade to fail overall, but likely something you should resolve, either by forcing the feature removal if the FTC is no longer deployed; Feature Admin is a popular tool for this, or redeploying the FTC to the farm so the definition for it is in place.

Answer 2

You ran a PSConfig-Command that is incomplete. Try to run the following:

PSConfig.exe -cmd upgrade -inplace b2b -wait -cmd applicationcontent -install -cmd installfeatures -cmd secureresources -cmd services -install

If the above command doesn't work in the first run, simply try to run it twice. If this also doesn't work, try to run "SharePoint Products Configuration Wizard" from Windows Start-Menu.

There is a good chance to get your Farm up-to-date. In the long run you should follow Trevor's recommendation and check the orphaned solution.