Adding a hyperlink which referece a file of folder inside our file server is not working on firefox and Chrome

Question

I am working on an enterprise wiki site collection. and i want to add hyperlinks to folder and files which are inside our file server. So i edit a wiki page >> under Insert tab >> Link >> from address. and i add the following link :-

file://fielservername/deps/HR

now when i click on the link using IE the related folder open well inside my PC. but on chrome and Firefox when i click on the link nothing will open/happen.... so can anyone adivce what is the problem ?

Answer 1

In order to work these network drives in all browsers you have do following steps.

1. Add a network mapping to all machine on the same Drive Name.

2. Then use the following syntax to open files in the folder

   Example: file:///M:/Advertising/

In this case all my organization computers mapped to "M" drive