Вопрос

I am new to OTRS and I am still familiarizing myself with the platform. Recently for some particular reason the attachment uploader started not to work - basically whenever a file is attached, the page refreshes and the file is lost. Any ideas on why this is happening?

Это было полезно?

Решение

One problem might be the file permissions on the server side. Please see my comment above and provide more details.

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