Accent insensitive searches in Ektron

Question

We are running into issues when doing searches with Accent Mark using Ektron CMS. Searching on "Guantánamo" (with accent mark) is returning results but "Guantanamo" is not returning results. Any idea how to get the searches behave insensitive to accent characters? We suspect we had this functionality working a year back but seems to be broken. Could this be related to any of the windows updates to the Indexing Server?

We are using Windows Server 2008. The Property "Allow Use of diacritics" is Disabled in the Local Computer Policy "Computer Configuration/Adminstrative Templates/Windows Components/Search" Thanks, Madhu.

Answer 1

If it is just some specific words you could define a synonym so that Guantánamo is a synonym to Guantanamo.

Answer 2

From control panel on your search server, open the Indexing Options > Advanced section, and make sure that the "treat similar words with diacritics as different words" option is not selected.

from: http://programming4.us/desktop/2346.aspx